Advice Drop-in
Our Advice service is for people aged 50+ and their carers who live in the west of Newcastle. All advice is free and confidential.
Advice Drop-In
No appointment is necessary to call in to our advice drop-in sessions below. Our advice workers are happy to help you with any query you may have.
Please note, the Advice Drop-In is designed for triage and quick enquiries only (not for benefit form filling). If further support is needed, you’ll be given a follow-up appointment for filling in forms, benefit checks, heating and housing problems and debt.
If we can’t help you we will direct you to someone who can.
- POP-IN Centre, 40 Adelaide Terrace, Benwell, NE4 8BL
- Monday 10am to 12.30pm
Tuesday 10am to 12.30pm. - Kenton Library, Hillsview Avenue, NE3 3QJ
Monday 10am to 12.30pm - Fawdon Community Centre, Fawdon Park Road, NE3 2PL
Thursday 2.00pm to 4.00pm (fortnightly) - Grainger Market, Being Well Place, Alley 3, NE1 5QQ
Tuesday 10am to 12.30pm
- Throckley Community Hall, Back Victoria Terrace, Throckley, NE15 9EL
Thursday 10am to 12.30pm (fortnightly)
Location guidance:
Kenton & Fawdon sessions are for local ward residents.
Benwell supports Inner West residents.
Throckley supports Outer West residents.
Grainger Market is for City Centre & East End residents, or anyone unable to access other locations. Fortnightly dates for Fawdon & Throckley are shared in our monthly bulletin.
If you’re unsure where to go, just get in touch, we’re here to help!
Energy Advice
West End Warmers – We now offer Energy Advice, please ring 0191 273 7443 for more information.
Home Visiting Service
Search offers a home visit to those who cannot get to our advice service for health reasons.
Appointments
We operate an appointment system for more complicated problems and lengthy form filling.
Telephone Enquiries
The office is normally staffed from 9am to 4pm and during that time we will try to help you with your enquiries or arrange to phone you back at a time that’s convenient to you. See our contact details.
A simpler way to write your will
Lasting Power of Attorney
You can make decisions on someone’s behalf if they appoint you using a lasting power of attorney (LPA).
The person who appoints you is called the ‘donor’. You’re their ‘attorney’.
You don’t need any legal experience to act as someone’s attorney. The types of decisions you make depend on whether you’re a:
- property and financial affairs attorney
- health and welfare attorney
Making decisions
Check what you need to do before you’re allowed to start making decisions.
After you start you must:
- follow any instructions the donor included in the LPA
- consider any preferences the donor included in the LPA
- help the donor make their own decisions as much as they can
- make any decisions in the donor’s best interests
- respect their human and civil rights
You must make the decisions yourself – you can’t ask someone to make them for you.
You can get help making difficult decisions. Your decisions can be checked.
Search has a qualified adviser who specialises in Lasting Power of Attorney. Please call us if you would like an appointment to discuss this further.
Contact Us
To access any of these services simply get in touch.
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